Maintaining high-quality clinical documentation and medical coding is a challenge for practices of all sizes.
Patient access services simplify management.
Patient access starts from the moment you encounter a client. You become responsible for guiding the patient through your health system from pre-service and treatment to payment. Your ability to receive optimal reimbursement following treatment depends on the accuracy and integrity of patient information. Everything from identification and financial solutions to scheduling and insurance details directly impacts the patient experience and your revenue cycle.
Hiring, training, and assigning staff members to handle every step of revenue cycle management is a substantial undertaking. Horizon Healthcare RCM can lend a hand to help you establish best practices within your organization and carry out vital patient access activities. There’s no health system we can’t revitalize—our solutions are scalable, flexible, and tailored to your specific requirements. We use consultative feedback to evaluate and improve operations.
Our skilled staff can assist you with:
A strong partnership with Horizon Healthcare RCM means peace of mind and data security. We use SOC 2 Type II-compliant cybersecurity solutions to ensure the confidentiality of all personal data.
An unoptimized health system and incomplete revenue cycle management strategy negatively affect your flexibility and distorts the timeline to reimbursement. Rejected claims and denials restrict your cash flow and require the attention of your specialists to address, distracting them from patient care and other responsibilities.
The Horizon Healthcare RCM team is trained in medical coding and billing techniques. We apply our expertise to reduce coding delays and discrepancies and prevent inaccurate information collection, late charges, and untimely billing. We’re here to help you refine the patient experience and kick your revenue cycle off to a solid and consistent start.
We use our pre-service tools to capture essential information before the patient enters your health system, efficiently sorting out demographic information and insurance eligibility. Using our practice management system, your company gains a complete picture of a patient’s coverage, deductibles, co-insurance, propensity to pay, and other vital data.
Every phase of the revenue cycle is vital. Whether you have patients in the front end, mid-cycle, or back end, each section is in conversation with the other and impacts the overall patient experience. If you don’t have the resources or personnel to carry out financial counseling, medical necessity, and patient education successfully, you’ll feel the consequences in the form of bad credit, denied claims, and patient dissatisfaction.
Horizon Healthcare RCM helps you excel in the front end and reap the benefits at the back end. The more accurate and complete the information you collect at the time of registration, the less time your staff spends on medical billing and coding later. Our skilled professionals collect valuable data proactively and ensure all information is complete and accessible.