Revenue cycle management is challenging when you have a facility or medical practice to run.
EBO financial services deliver high-quality customer service—freeing you up for other vital tasks.
Reimbursement is becoming more robust by the day, and many medical facilities struggle to meet regulatory requirements and keep up with health insurance details. It’s challenging to juggle patient needs, collection systems, and the nuances of the health system. A well-structured extended business office reinforces best practices for your company, elevating operations like collections, medical coding, and patient education.
Horizon Healthcare RCM supports facilities with high-quality EBO financial services that help you meet customer expectations and excel in party collections. We align with your style and act as a natural extension of your in-house team. When you feel overwhelmed with patient accounts and are frustrated with denied claims, our team can step in and provide your patients with the health information they need to comprehend their situation and get ahead on paying medical bills.
We’re prepared to bridge the gap between healthcare business office operations and the robust processes and solutions required to complete them. Our innovative technology and expertise set customer pay accounts in order and optimize your cash flow.
Horizon Healthcare RCM is here to help you collect every dollar owed from patient accounts. We apply our advanced technology and tools to drive revenue collection from every area of your health system. Our professionals work with your patients and offer flexible options to settle their medical billing and avoid bad debt.
Our team educates your patients and uses our technology to encourage patients to stay on top of their medical and financial situations while maintaining the positive customer service experience expected from your company. We give you the flexibility to address other issues and the peace of mind that your party collections are in capable hands.
Our EBO financial services also include:
The Horizon Healthcare RCM team is staffed with certified billers and coders dedicated to your success. Our employees undergo regular quality assurance audits to ensure their expertise.
Since 2005, the Horizon Healthcare RCM team has provided facilities with customizable and resource-based revenue-enhancing services. We maintain the highest standards in all facets of the RCM industry and create an engaging, productive, and structured environment for our clients.
Whether you need assistance revitalizing your coding, pursuing accounts receivable, or reinforcing your front-end revenue cycle, we’re ready to help. Our extended business office (EBO) services include a scalable cloud-based dialer system used to build custom call campaigns based on propensity to pay while meeting industry regulations.
Our EBO financial services offer the following benefits: