Our company offers a 10-hour 4 day a week or an 8-hour 5 day a week schedule with a comprehensive Benefit Package including Paid Time Off (PTO), Health, Vision, Dental and 401K with match. Starting pay $15.00 and up based on experience .We offer flex scheduling after your 90-day probationary period is completed.


Horizon Financial Management is an established, competitive revenue cycle company looking for a full-time Insurance Follow-up Representative. A basic understanding of medical billing and follow-up is required with at least 1-2 years of experience preferred. A background in hospital billing with knowledge of Epic is a plus. The ideal candidate is reliable, organized, team-oriented and self-motivated. Applicants must also be able to multi-task, communicate effectively, problem solve and meet production goals.


General Summary:


Under general supervision, follows established collection procedures in pursuing final payment of delinquent patient accounts. Reviews payment records to ensure that insurance carriers were billed correctly. Confers with insurance companies, agencies, and public assistance agencies regarding patient claims.



  • Performs follow-up duties to ensure prompt payment from assigned payers following policies and procedures.

  • Reviews payment listings for accurate payment and rejections, insuring that proper contractual adjustments are posted to accounts.

  • Confers with insurance agencies regarding payment delays, denial of claims for payments that differ from verified accounts (shortages)

  • Clarifies hospital services rendered and provides support documentation as needed to justify third party payment.

  • Determines whether accounts are eligible for payment, prepares corrected rebill and processes for mail.

  • Follows all HIPAA (Health Insurance Portability and Accountability Act) rules and regulations.

  •  Interacts courteously and compassionately with other associates.

  •  Communications with patients, visitors and clients are friendly and professional.

  •  Maintains a professional appearance.

  •  Projects a positive image in the community.


Other duties as assigned.





  • Analytical/clerical ability to review computerized reports and determines balances, prepare appeal letters, correct claims and provide support documentation as needed.

  • The interpersonal and communication skills necessary to frequently interact with insurance agencies.

  • The mathematical ability to compute accounts, forecast payment schedules, etc


  • The level of knowledge equivalent to completion of high school or GED.

  • One year of experience in order to learn appropriate collection procedures and techniques to become familiar with billing procedures and to acquire suitable interpersonal skills.

  •  An understanding of integrated data processing billing systems and the ability to entry data.

  •  Knowledge of HIPAA rules and regulations and the ability to apply these regulations on a daily basis.




 The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions.


We thank you for your interest in joining our team. 

If you are interested in applying for the position, please click the "Apply" button down below and attach a copy of your resume.